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Privacy Policy

Divinix Labs dba Maximum (“Divinix Labs dba Maximum” or “we,” “us” or “our”) respects your privacy. This Privacy Policy (“Policy”) describes how we collect, use, protect and disclose your Personal Information when you visit our website, https://getmaximum.ai/ (“Site”) and use or interact with our products and services (“Services”). We refer to our Site and Services together as our “Platform.”

Please read this Policy carefully. If you have any questions about how we collect, use, protect or disclose your Personal Information in connection with our Platform, please contact us by email at contact@getmaximum.ai.

Personal Information

For purposes of this Policy, “Personal Information” means information that alone or in combination identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household. Personal Information does not include information that is available in public records or has been deidentified, aggregated or both to the extent that it is no longer identifiable. However, if we link public records directly with other Personal Information or other information that could identify a specific person, we will treat the linked public records as Personal Information and use it in accordance with this Policy.

Personal Information We Collect

We collect Personal Information to facilitate purchases, provide and improve our Platform, conduct our business operations, and provide our Services. Depending on how you use our Platform, we may collect the following categories of Personal Information about you:

  • Identifiers: Contact and identifying information, such as your real name, birthday, email address, telephone number, tax identification number, driver’s license or state identification card number, social security number, online identifier, and IP address.
  • Financial Information: Payment or financial information such as your credit or debit card number.
  • Commercial Information: Information related to Services you have purchased, obtained, or considered and the content of your related communications with us.
  • Internet Activity: Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with our Site.
  • Geolocation Data: Imprecise location information, like the city, state and ZIP code associated with your IP address.
  • Other information you provide to us.

How We Collect Personal Information

Directly from You

We collect your Personal Information directly from you when you access, use or otherwise interact with our Site, or otherwise engage with us in connection with our Services such as requesting more information about us.

From You Automatically

We may collect certain information about you automatically when you use our Site, such as your IP address, mobile carrier, and other device identifiers that are automatically assigned to your computer or device when you access the Internet. For more information, see the “Cookies and Other Tracking Technologies” section below.

From Third Parties

We, or third parties acting on our behalf, may collect Personal Information about you from third parties (“Third Party Sources”) in a variety of ways, including, without limitation:

  • We may receive Personal Information about you from third parties that provide services to us through or in connection with the performance of our Services or the operation of our Site, including our web hosting providers and payment providers.
  • We may receive information from third parties whose content is linked to you on our Platform. Any links to other websites, applications or other third-party content on our Platform are not an endorsement, authorization, or representation of our affiliation with that third party, and we are not responsible for the content, privacy and security policies and practices of any third party.
  • We may receive Personal Information related to your use of our Site from third-party analytics providers. For more information, see the “Cookies and Other Tracking Technologies” section below.
  • We, or third parties acting on our behalf, may also receive Personal Information about you from other third parties, such as other users of our Site and Services, including without limitation, those that refer you to us.

Please note, we may combine the Personal Information and other content and information we receive about you from multiple sources, including, without limitation, Personal Information we collect directly from you and one or more Third Party Sources.

How We Use Personal Information

  • Customer Service and Communications: We may use Personal Information to facilitate purchases, send you emails, calls, and text messages to provide you with alerts and updates about your engagement with the Services, and for purposes you authorize or instruct us to use your Personal Information.
  • Business Purposes: We may use Personal Information to carry out our obligations and enforce our rights under any contracts, operate and improve our products and Services, conduct analysis, customize your experience, prevent fraud, register accounts, and for other business purposes permitted under applicable law.
  • Marketing Purposes: We may use your Personal Information to advertise and market to you including notifying you of promotions, offers, and events via email and other means.
  • Legal Purposes: We may use Personal Information to cooperate with law enforcement, comply with legal requirements, or protect and defend against legal actions or claims.

Sharing Personal Information With Third Parties

  • Service Providers: We may share Personal Information with service providers to help us host and manage our Site, perform analysis, provide email services, and support security.
  • Payment and Billing Processors: We share Personal Information with payment processing and billing service providers.
  • Parties to Business Transactions: In the event of an anticipated or actual merger, acquisition, or other sale, we may transfer your Personal Information as part of the transaction.
  • Government and Law Enforcement: We may share your Personal Information to comply with the law, protect our property, or ensure public safety.
  • Professional Advisors: We may share Personal Information with our professional advisors, such as attorneys, accountants, and business advisors.
  • Other: We may share Personal Information with third parties when explicitly requested or consented to by you.

Tools We Use and Your Choices

Cookies and Other Tracking Technologies

A “cookie” is a small text file that is saved onto your computer or device when you use the Platform. Web beacons / pixel tags are small graphics on a webpage that monitor your activity when viewing a webpage.

We use these tools to learn whether the Site and Services are operating optimally and obtain valuable data and statistics about usage. The Options/Settings section of most browsers will tell you how to manage or disable cookies. You can learn more at https://www.allaboutcookies.org/.

Analytics Tools

Google Analytics: We use Google Analytics to understand how our Site is used. You can opt out by visiting this page. See Google’s privacy policy at https://policies.google.com/privacy.

Google Tag Manager: We may use Google Tag Manager (“GTM”) for tag management and analytics. See GTM Terms of Use and Google’s privacy policy for more info.

Your Choices Regarding Your Personal Information

You may update or correct Personal Information by editing your account on our Site or contacting us at contact@getmaximum.ai.

You can opt out of marketing emails by following unsubscribe links in our messages. To stop text messages, reply “STOP” to any text received from us. We will confirm your opt-out by text.

Security of Information

We use commercially reasonable safeguards to maintain the security of Personal Information. However, transmission of information via the Internet carries inherent risks, and we cannot guarantee absolute security.

Children’s Privacy

We do not direct our Site to children under 18. If we learn we have collected Personal Information from anyone under 18, we will delete it. If you are a parent or guardian and believe your child has submitted Personal Information, please contact us at contact@getmaximum.ai.

California Privacy Rights

If you are a California resident, under California’s Shine the Light Law you may request information about our disclosure of your Personal Information to third parties for direct marketing. Requests can be submitted once per year to contact@getmaximum.ai.

Google Retention Policy

This Privacy Policy explains how we collect, use, store, and delete personal information—including data obtained from Google APIs—when you use our website, application, and related services (“Services”). By using the Services, you agree to the practices described here.

1. Information We Collect

1.1 Information You Provide

  • Account information (name, email)
  • Profile details
  • Messages or content you submit to the platform

1.2 Information We Automatically Collect

  • Device information
  • Log data (IP address, timestamps)
  • Cookies or local storage when applicable

1.3 Google User Data (OAuth / API Services Data)

If you connect your Google account, we may access specific Google data according to the permissions you approve, such as:

  • Gmail metadata (e.g., message IDs, labels)
  • Gmail message bodies, for apps that require reading email content
  • Google profile information (e.g., name, email address)

We only access the minimum amount of data required for the features you use.

2. How We Use Information

2.1 General Purposes

  • Run and improve the Services
  • Provide support
  • Communicate with you
  • Prevent fraud or abuse

2.2 Use of Google User Data

Google user data is used solely for the features you specifically authorize—for example:

  • Reading Gmail messages to classify freight quotes/capacity
  • Sending email on your behalf
  • Managing Gmail labels or threads
  • Accessing your Google profile for authentication

We do not:

  • Sell Google user data
  • Share Google user data with third parties except as required to operate the Services
  • Use Google data for advertising purposes
  • Allow humans to view email content unless required for:
    • Security (e.g., investigating abuse)
    • Compliance with applicable law
    • Debugging with your permission
    • Explicit user request

3. Data Sharing

We may share non-Google data with:

  • Service providers (hosting, analytics, database infrastructure)
  • Legal authorities when required by law

Google user data obtained via Google API Services is only shared in compliance with:

  • Google API Services User Data Policy
  • OAuth Limited Use requirements

We never share Gmail content with external parties.

4. Data Retention

4.1 General Retention

We retain personal information only as long as needed to:

  • Provide the Services
  • Comply with legal obligations
  • Resolve conflicts
  • Enforce agreements

Once data is no longer required, we securely delete or anonymize it.

4.2 Retention of Google User Data

Google user data is retained only as long as needed to provide the functionality you authorized.

For example:

  • Gmail message content may be temporarily stored for classification and deleted after processing.
  • Metadata extracted from Gmail (e.g., parsed quote details) may be retained, but the original Gmail content is discarded unless necessary for your workflow.

We comply with all Google OAuth / API Services User Data retention and deletion requirements.

5. Data Deletion

5.1 User-Initiated Deletion

You may request deletion of your account or connected Google data at any time by contacting us at support@getmaximum.ai.

Upon request:

  • All personal data will be deleted or anonymized
  • All Google user data will be permanently removed
  • Any cached or backup versions will be deleted within a reasonable period

5.2 Automatic Deletion of Google User Data

We automatically delete Google user data when:

  • You disconnect your Google account
  • You revoke permissions via your Google Account Security settings
  • We no longer need the data to provide the Services

We respond promptly to Google data deletion requests and webhook notifications.

6. Data Security

We implement reasonable technical and organizational measures, including:

  • Encryption in transit and at rest
  • Access controls and logging
  • Least-privilege access enforcement
  • Secure infrastructure and monitoring

No system is perfectly secure, but we take every reasonable step to protect your information.

7. Children’s Privacy

Our Services are not intended for children under 13, and we do not knowingly collect data from them.

8. Changes to This Policy

We may update this Privacy Policy. If we make material changes, we will notify you through the Services or by email.

Changes and Updates to This Policy

This Policy may change at any time. Updates are effective upon posting. Please check back periodically to see if our Policy has been updated.

Contact Us

We welcome your questions and concerns about privacy. Please email us at contact@getmaximum.ai.